Meet our team

As Heartists, we love to learn our client's stories. From taking the enquiry, to bringing the event to life and ensuring a fantastic day, our team hits the mark every time. Our past clients love us and we're proud to have made a strong reputation for ourselves in the market.

Novotel Sydney Airport

The right people can add sparkle to your event!

Events can be stressful- we know exactly what it can be like. That's why our friendly events team consisting of Conference and Events, Audio Visual and Banqueting do our absolute best to make your event come to life. Starting from taking your enquiry to organising the finer details, we're here to make sure everything runs smoothly on the big day.

Thinking about your next event? Call the team today to have a chat.

To get the ball rolling, speak to our friendly and energetic Events Manager Abbie. You can reach her on 9518 2020 to receive a customised proposal. 

Abbie NSIA

Abbie Stokes

C+E Manager

Abbie, our Conference and Events Manager has a wealth of experience in hotels before discovering her love for Sales & Events. Since her first hotel job as a casual kitchen steward, she moved to Food & Beverage before heading to Front Office then Sales and Events. A true lover of the industry, Abbie is bubbly, vibrant and a tonne of fun to work with.

Abbie loves the work she does and thinks making clients say WOW is the most satisfying feeling there is.

Fun Facts

Did you know that Abbie is a fully qualified personal trainer? At the office, you’ll find Abbie sharing health and fitness tips with the team as well as enjoying a healthy and balanced diet.

Abbie is also a part of our fabulous ‘Race to Survive’ team, raising money for the Accor Community Fund supporting charities such as Lifeline and Kokoda Youth Foundation. Trekking from bush to beach, it’s a four day adventure with our Accor colleagues from across the Pacific.

In her spare time, you’ll find Abbie playing hockey, spending time at the beach or enjoying a sneaky wine.


Surin Nguyen

Conference & Events Coordinator

Surin our lovely Conference and Events Coordinator joined us in June this year. Before starting with us at the Airport, Surin has worked as a Barista, as a Guest Services Agent in Front Office and as a Food & Beverage Supervisor in Luna Park Sydney. She has been involved in events ranging from social events for Kid’s parties to Pink. Dua Lipa concerts and the Sydney Harbour Party.

Surin loves that no two days are the same. She’s particularly passionate about creating good memories for clients and seeing events come together after much coordination.

Fun Facts

Surin is a very talented makeup artist and loves everything beauty related. She’s creative and passionate about sharing her tips and tricks with our team.

In her spare time, Surin loves to watch Netflix and relax whilst doing a beauty care. Often spotted on Instagram for her wonderful food photos, Surin is a big fan of trying different foods and cuisines in the city and catching up with her friends for a good night out.

Novotel Airport

Stacey Cottle

Associate Director of Sales

Stacey, our newly appointed associate director of sales has had 12 years of experience in sales and events within the hotel industry. Looking back, Stacey started as a member of Banquets where she discovered a love for events. From there, she developed a passion for Sales as it allowed her to create memorable moments for guests. There’s something exciting and wonderful about the hotel industry and that’s why Stacey’s stayed in the industry since.

The best part of the job is definitely “…the people I’ve had the pleasure of working with and making forever friends…’ whether that be colleagues or repeat clients and guests.

Fun Facts

Stacey loves artisan grazing boards and is regularly hired on the weekends to cater events.

She loves to travel the roads throughout NSW over the weekends with her 2 boys. A traveller at heart, she loves to get out when she can. Otherwise, you’ll find her with a hot pot of tea and a book.